Yesterday’s solutions are not built for today’s needs.
As 9-1-1 calls from the public become more dynamic, telecommunicators are frequently becoming tangled up in outdated or slow-moving guidecard technology.
APCO International, a leader in public safety communications, has developed APCO IntelliComm® – a cognitive, criteria-based guidecard system designed for the 21st-century public safety telecommunicator.
Paul McCallister, Metro Nashville (TN) Davidson Co. Emergency Communications Center, shares the key benefits his agency has experienced using APCO IntelliComm.