How APCO IntelliComm Works

APCO IntelliComm enables you to create custom electronic guidecards for EMD, law enforcement and fire service and includes the most up-to-date NCMEC and ERG manuals, as well as groundbreaking features to optimize QA efforts in call taking and dispatching.

Intellicomm will connect to the IBM Cloud utilizing secure connection for communication. As a browser-based solution, updates to the software will be made in the background without impacting equipment or service. No software is installed on the ECC workstations.

CAD Systems and IntelliComm

Your CAD system communicates with IntelliComm via our API.  CAD will launch an IntelliComm browser if the call meets specific criteria in any of the three disciplines.  All answers to the interrogation questions are sent back to the CAD in near real time and appear in the CAD narrative or log.

APCO IntelliComm is designed to integrate seamlessly with a wide range of CAD systems. For more information on compatibility and setup, please contact us.